Book a free call
Google reviews: 5.0 stars

Home / Case Studies / Murphy's Plumbing

The plumber Western Sydney calls first


Murphy's Plumbing is exactly what it sounds like: one ute, one phone, one bloke who actually shows up.

The website needed to sell that directness, not hide it behind a generic trade template.

Industry: Plumbing
Work: Website design and development

/ Western Sydney, established 2009

The starting point: no website at all.

Murphy's Plumbing had never had a website. Word of mouth and Facebook were the whole marketing plan. The brief was a simple, credible site that showed the quality of the work and made it easy to request a quote.

The site had to feel like meeting Brian, not filling out a form for a faceless company.

What the build includes

A real face,
a real street

"Meet Brian Murphy"

The hero photo shows Brian on an actual Western Sydney street, not a stock tradie. It puts a name and a face on the promise before a single word is read.

Call-first,
not form-first

One tap, one number

The primary action is a phone number, not a contact form, matching how tradie enquiries actually happen: urgently, by phone.

Trust signals,
stated plainly

Licence, reviews, years running

Licence number, years established and same-day service across the West are stated directly in the hero, answering the practical questions before they're asked.

The result: leads that didn't exist before.

Murphy's Plumbing now gets leads directly from the website, on top of the word-of-mouth and Facebook enquiries that were previously the only channel. A trade business that runs on trust and turning up, now with a website that says so.

Finally Looks Like the Business We Actually Are

We never had a website before, just word of mouth and Facebook. Creative Baguette gave us a site that finally looks like the business we actually are.

It was quick, it was easy, and now people find us and get in touch without me having to chase a single job.

Brian Murphy
Owner, Murphy's Plumbing

Related: Website design & development · Websites for tradies · All case studies

Free 20-minute chat. No pressure, no perfect brief needed.

Let’s sort your website