A site that looks like her.
Calm and personal, built around video and new photography that show who Kristine is. A cleaned-up logo means the website and her social media now match.
Home / Case Studies / Impact Therapeutics & Support
Impact Therapeutics & Support Psychotherapy and counselling, Port Adelaide & online
From invisible online to found and booked.
Kristine had real experience and existing clients, but no website and no online presence. Now the practice has a site that feels like her, a live Google profile and one brand everywhere.
Visit the website
- What we did
- Website, booking integration, Google Business Profile, photography, brand clean-up, blog
- Google profile
- 80 interactions in its first two and a half months
- Now
- Hosted and looked after by us
People looking for counselling need to feel safe before they pick up the phone.
Many are already overwhelmed. Many are searching for someone else: a parent researching for their young adult, a family arranging support at home. A practice they can’t find, or can’t read about properly, never gets that call.
The brief: a site that reflects who she is, connected to how she already takes bookings.
Three calls behind a first website
Every kind of support gets its own door.
Private therapy and counselling, the Beyond Symptoms program for students and young adults, NDIS psychosocial support, aged care and support at home. Whoever arrives finds their path without wading through the rest.
Booking, exactly as before.
The site links straight into the booking system she already used. The free 15-minute intro call sits throughout the site. No new process to learn.
Then and now
ThenNow
WebsiteNoneA site that reflects her, with video and new photography
GoogleNo Business ProfileSet up from scratch: 80 interactions in its first two and a half months
The brandNo logo that worked everywhere, no photographyCleaned-up logo and new photos, matching across website and social
BookingFree 15-minute intro call, through her own systemSame system, linked across the whole site
“The end result is a website that truly reflects me and my business, and I've received so many compliments on it already.”
From the very beginning, she took the time to genuinely get to know me, my business, and the vision behind Impact Therapeutics & Support. Rather than simply building a website, she invested time in understanding who I am, what I stand for, and the experience I wanted people to have when they visited it.
Her attention to detail and the care she puts into her work are exceptional. Every aspect of the website feels thoughtful, professional, and beautifully designed.
What impressed me just as much was her responsiveness. Any time I had a question or wanted something adjusted, it was done almost immediately. Nothing was ever too much trouble, and she was always happy to help.
The end result is a website that truly reflects me and my business, and I've received so many compliments on it already.
If you're looking for someone who genuinely cares about creating something that represents you, not just another website, I wholeheartedly recommend Manon.
Questions this project usually raises
I've never had a website. Where do we even start?
With one conversation.
Creative Baguette builds the structure, writes the copy and creates the first version for you to react to, so you keep running your practice instead of doing website homework.
Can the website connect to how I already take bookings?
Yes.
This site links straight into the booking system Kristine already used, so clients book a free intro call the same way she already runs her practice. No new admin to learn.
What is a Google Business Profile, and do I need one?
It's the listing that appears when people search for you, or for services near them, on Google and Google Maps.
For a local practice it matters as much as the website. We set Kristine's up from scratch as part of the project.
Is your practice hard to find online?
Free 20-minute chat. No pressure, no perfect brief needed.
Book a free 20-minute chat